Shipping

• Free standard shipping on eligible items over $149 within the contiguous United States
• Orders typically process within 1–3 business days
• Delivery timelines vary based on the product and supplier and are estimates, not guarantees
• Some items may ship directly from the manufacturer or require extended lead times

Freight & Large Items

• Oversized items may ship via freight and are typically delivered curbside
• A delivery appointment may be required
• Additional services (inside delivery, installation, etc.) are not included unless specified

Returns & Cancellations

• Orders can be cancelled before fulfillment begins
• Once shipped, return eligibility and restocking fees may apply depending on the item and supplier
• Return shipping costs are the responsibility of the customer unless otherwise stated

Damaged or Incorrect Items

• Inspect your order upon delivery
• Report any damage, defects, or missing items within 5 business days
• Our team will help coordinate a resolution with the carrier or supplier

Need Help Before Ordering?
Contact our team at sales@vistalighting.co — we’re here to help with product questions, availability, and project support.

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