Terms of service

Vista Lighting Terms of Service

OVERVIEW

This website and online store are operated by Vista Lighting (“Vista Lighting,” “we,” “us,” or “our”). By visiting, browsing, or purchasing from our site, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any policies referenced here and/or available by hyperlink, including our Privacy Policy and Return Policy.

These Terms apply to all users of the site, including browsers, customers, trade customers, merchants, and contributors of content.

If you do not agree to these Terms, you may not access the website or use the Services.

Our store is hosted on Shopify Inc. (“Shopify”), which provides the e-commerce platform that enables us to sell products and Services to you.

1. ELIGIBILITY & ONLINE STORE TERMS

By using the Services, you represent that you are at least the age of majority in your jurisdiction and have the legal capacity to enter into these Terms.

You may not use our products for any illegal or unauthorized purpose, and you may not violate any applicable laws in your jurisdiction, including intellectual property laws.

Any misuse, interference, or malicious activity (including viruses, scraping, or attempting to bypass security) may result in immediate termination of access to the Services.

2. GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason to the maximum extent permitted by law.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.

Content you submit (excluding payment information) may be transferred unencrypted across networks and adapted to technical requirements. Payment information is handled through Shopify and payment processors using encryption and security controls.

3. PRODUCT INFORMATION, PRICING, AND AVAILABILITY

We attempt to display product descriptions, images, finishes, and specifications accurately, but we do not guarantee that product images or monitor displays will be perfectly accurate.

Pricing and availability are subject to change without notice. We reserve the right to correct errors, inaccuracies, or omissions at any time, including after an order has been submitted.

If a product is listed at an incorrect price or with incorrect information due to an error, we may cancel the order, refuse to fulfill the order, or contact you for approval before processing.

4. ORDER ACCEPTANCE, PAYMENT, AND CANCELLATIONS

4.1 Order Acceptance

Your order is an offer to purchase. We reserve the right to accept or reject any order for any reason, including suspected fraud, pricing errors, inventory issues, address verification, or supplier constraints.

4.2 Payment Authorization

You authorize us (and our payment processors) to charge your payment method for your order total, including taxes, shipping, duties (if applicable), and any approved supplemental shipping charges.

4.3 Cancellations

Orders may be cancelled only if they have not been processed, transmitted to the supplier, customized, or shipped. Once an order has entered fulfillment, cancellation may not be possible and may be treated as a return request subject to our Return Policy.

We do not guarantee cancellation until you receive written confirmation from us.

5. SHIPPING, DELIVERY, AND RISK OF LOSS

Shipping and delivery terms are governed by our Shipping & Delivery Policy: [LINK TO SHIPPING POLICY].

5.1 Delivery Estimates

Delivery dates and lead times are estimates only and are not guarantees. Delays may occur due to carrier issues, supplier constraints, manufacturing lead times, weather, and other factors outside of our control.

5.2 Risk of Loss

Unless otherwise required by law, risk of loss and title pass to you upon delivery to the shipping carrier or freight provider (or upon shipment, depending on carrier terms). If you select or arrange your own carrier, risk of loss may pass at the time of pickup.

5.3 Freight / Oversized Deliveries

Freight deliveries may require delivery appointments, curbside delivery, or other access requirements. You are responsible for ensuring delivery access, including correct address details, contact availability, and any site constraints.

6. INSPECTION REQUIREMENT & DAMAGE CLAIMS

You must inspect products immediately upon delivery.

6.1 Concealed or Visible Damage

If an item arrives damaged, defective, or incorrect, you must notify us at support@vistalighting.co within 5 business days of delivery and provide:

  • Order number

  • Photos of the item, packaging, and damage

  • Any carrier labels and tracking details

For freight shipments, you may be required to note damage on the delivery receipt before signing.

Failure to report damage within the stated window may result in denial of a claim to the maximum extent permitted by law, especially where carrier or supplier claim windows apply.

7. RETURNS, RESTOCKING FEES, AND FINAL SALE

Returns and exchanges are governed by our Return Policy: [LINK TO RETURN POLICY].

You acknowledge that many products we sell are supplier-direct, special-order, or subject to manufacturer return restrictions. Final sale items are not returnable.

We may charge restocking fees, shipping fees, and return freight costs as disclosed in the Return Policy.

8. TRADE / COMMERCIAL PURCHASES

If you are purchasing for commercial, trade, or resale purposes (including designers, contractors, developers, or procurement accounts), you acknowledge:

  • Certain consumer protections may not apply to business-to-business transactions.

  • We may require additional verification and documentation.

  • Trade pricing, special quotes, and project-based orders may have separate terms, including non-cancellable and non-returnable provisions.

  • Where permitted by law, trade/commercial orders may be treated as final sale once confirmed or placed with suppliers.

9. USER SUBMISSIONS & REVIEWS

If you submit reviews, comments, photos, or other content, you grant Vista Lighting a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, publish, and display that content for business purposes (including marketing), unless prohibited by law.

You agree not to submit unlawful, defamatory, infringing, or misleading content.

10. THIRD-PARTY LINKS & TOOLS

The Services may include third-party tools, apps, integrations, or links. We do not control and are not responsible for third-party content, availability, or practices. Use of third-party tools is at your own risk and subject to their terms.

11. INTELLECTUAL PROPERTY

All content on this site—including text, product curation, design, graphics, logos, and layout—is owned by Vista Lighting or licensed to us and protected by applicable intellectual property laws.

You may not use our trademarks, branding, or copyrighted material without written consent.

12. PROHIBITED USES

You agree not to:

  • Violate laws or regulations

  • Infringe intellectual property rights

  • Engage in harassment, abuse, or discrimination

  • Submit false information

  • Upload malware

  • Scrape, crawl, reverse-engineer, or disrupt the Services

  • Attempt to bypass security or access restricted systems

We may suspend or terminate access for violations.

13. DISCLAIMERS

To the maximum extent permitted by law, the Services and products are provided “as is” and “as available”.

We disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement, except where such disclaimers are prohibited by law.

We do not warrant uninterrupted or error-free operation of the site.

14. LIMITATION OF LIABILITY

To the maximum extent permitted by law, Vista Lighting and its owners, employees, affiliates, suppliers, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost revenue, project delays, loss of goodwill, or replacement costs.

In any case, Vista Lighting’s total liability for any claim shall not exceed the amount you paid for the product(s) giving rise to the claim.

Some jurisdictions do not allow certain limitations, so these limitations apply to the extent permitted.

15. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Vista Lighting and its affiliates, owners, officers, directors, employees, contractors, suppliers, and service providers from any claims, liabilities, damages, and expenses (including reasonable attorneys’ fees) arising out of your breach of these Terms or violation of law or third-party rights.

16. SEVERABILITY

If any provision of these Terms is found unlawful or unenforceable, the remaining provisions remain in full force and effect.

17. TERMINATION

We may terminate or suspend your access to the Services at any time for violations of these Terms or suspected misconduct. Obligations incurred prior to termination survive termination.

18. GOVERNING LAW & DISPUTE RESOLUTION

These Terms are governed by the laws of the State of Colorado, without regard to conflict of law principles.

You agree that any dispute arising out of or relating to these Terms or the Services shall be brought in the state or federal courts located in Colorado, and you consent to personal jurisdiction and venue in those courts.

19. CHANGES TO THESE TERMS

We may update these Terms at any time by posting the revised version on this page and updating the “Last Updated” date. Continued use of the Services constitutes acceptance of the updated Terms.

20. CONTACT INFORMATION

Questions about these Terms should be sent to:

Vista Lighting
Email: sales@vistalighting.co
Mail: Vista Lighting, 3520 Rio Bravo Drive, Cañon City, CO 81212, USA
Phone: (719) 659 - 0489

Referenced Policies:
Return Policy: 
Privacy Policy: 
Shipping & Delivery Policy: